Customer in Residence Program

moser_cir_sep16-4Build Your Own Heirloom

Our Customer in Residence (CIR) program officially launched in September of 2007 when five long-time Moser customers spent a week with us here at our shop in Maine building furniture and staying in Freeport’s historic Harraseeket Inn. What started as an experiment has blossomed into a full-fledged program that has attracted interest from all over the globe, and was named “Best Working Vacation in Maine” by Down East magazine. Below is a program overview. For further questions on registration and dates including opportunities for Student Customer In Residence opportunities please contact:

  • Steve Wyman, Program Coordinator (also Manager of our Freeport Showroom)
  • p. 800-708-9041
  • e.

20120_hw175Program Overview

This program is a weeklong intensive internship for our customers who want to experience the process of building Moser furniture for themselves. Each participant works side-by-side with a master cabinetmaker in our shop. This mentor will assist in the selection of raw materials and the crafting of a hallmark Moser piece. Among many things, the participant will learn about the intricacies of joinery, the shaping and molding of solid cherry, and even how to bring out the natural luster of wood with the right amount of wax and elbow grease. All customers in residence will share their workshop experiences on a daily basis, as well as take part in a trip to the local Grange Hall where we had our first shop, as well as two special group dinners. The week culminates in the signing ceremony where customers in residence will have the opportunity to present their own handcrafted piece to the community and join in the Moser cabinetmaker trademark of personally signing their furniture. This is a rare experience for the novice or expert woodworker and may well be a once-in-a-lifetime opportunity.

View past signing ceremonies.

Program Highlights

The itinerary for the week-long CIR program varies slightly from session to session, but some of the highlights include:20122_h200w200gt

  • – Visit to New Gloucester and the Grange Hall that housed Tom’s first studio
  • – Tour of the Thos. Moser Auburn shop
  • – Tool/equipment use and safety training
  • – Lunch & Learn presentations
  • – Thirty hours of hands-on shop time to create a one-of-a kind piece based on Thos. Moser designs.

2016 Program Dates

  • April 3-8, 201620112_h575w575gt
  • May 8-13, 2016
  • July 10-15, 2016
  • Aug. 7-12, 2016
  • Sept. 11-16, 2016
  • Oct. 2-7, 2016